Horizon Industrial Parks Secured Employee AI Use Ahead of Its IPO

Company Profile

Horizon Industrial Parks (HiParks) is a Blackstone backed developer of industrial and logistics parks across India, now publicly listed. It holds PII data across sales and operations.

Business Challenge

Ahead of its listing, HiParks wanted to roll out AI to employees without losing control of customer data.

• The pre-existing AI guardrail blocked any prompt containing customer PII, causing friction in employee productivity.
• Blocking created a risk of employees turning to unapproved AI tools, known as shadow AI.
• It needed a clear record of AI use to ensure data principals that their rights were being respected and to prove the same to DPDP (Digital Personal Data Protection Act) regulators.

Solution

Employees now work in Mavs Secure Chat.

• Every employee gets frontier AI models in one approved place, which removes the pull towards shadow AI.
• Customer PII is replaced, not blocked, with synthetic values before a prompt reaches the model, so answers stay useful and employees don’t have to face the friction of blocked requests.
• Each team gets its own policies, suited to the data it handles.
• Immutable audit logs and dashboards give visibility into every prompt across the organisation.

Outcome

• Employee AI use is visible and governable across the organisation, without blocking prompts.
• HiParks went into its IPO with security guardrails that ensure customer data isn’t shared with any AI models a record of AI use it could show regulators at any time.
• Deeper adoption of AI and growth in productivity because of a more seamless employee experience.